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Annual Public Board Hearing April 18, 2024 @ 9:30 am CST - public welcome to join at the WRT office. 

Providing public transit for everyone!

We have over 45 years of transportation history in the rural areas

West River Transit is a public transportation system providing origin to destination bus service for all people in the rural area around Bismarck/Mandan. Our goal is to enhance the mobility and accessibility of all residents in the rural communities that West River Transit serves.

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Our Team

4 women, 1 goal

Director Carol Anderson has been molding and building connections, between our services and riders for the

past 33 years and with the dedication of our staff and board, we are continuously finding ways to develop

transit availability, for all our communities. We once started with only a team of two and a fleet of eight vehicles,

to now a team of three and 22 operating vehicles.

 

Our Admin Assistant I, Nancy Felix, has spent 7 years with WRT and is proud of the accommodations we

enable, alongside the personal interactions made daily. Jolene Magnuson has been with us for over a year

and continues to create strong relationships with our customers and drivers, throughout all counties. This year we also welcomed our new dispatcher, Lara Nahara!

On behalf of WRT, we invite you to ride with us!

Our Drivers

WRT is a service in rural America that fills the needs of so many of our elderly population. Without our service, many would struggle to travel for their medical appointments and social events. I enjoy casual conversations with all our riders, and it makes me feel good that I can provide assistance. - Dave, driver 6 year

I have enjoyed serving the transportation needs of our customers, through WRT for the past 15 years. Through the appreciation of our rider's support, my hope is that this service will be available for many years into the future. - Rodney, driver 17 years

Our service is essential for young parents that are both working. We offer one-way or round trip services to get the preschooler to school and back safely to home or daycare. Did I mention that our services are affordable too? - Linda C., driver 3 years

"My journey started in 2010, driving for West River Transit. I drove for the local communities' senior needs, including dialysis patients, medical appointments, and shopping. Currently, I am transporting preschool kids to school, home, and daycares. The summer is busy with activities like tee-ball, softball, and other summer events. My time at WRT has been wonderful getting to know a wide range of people from years 4-90! - Penny, driver 13 years. 

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Our Hours

3750 East Rosser Ave.

Bismarck, ND 58501

Office/Dispatch Hours: 

Monday-Thursday 8:00-4:00 pm

Friday 8:00-12:00 pm

 

Phone: 1-701-224-1876

Toll Free: 1-888-682-5826

West River Transit Title VI and Non-Discrimination Statement

The West River Transit , hereinafter referred to as the "Transit Agency" is committed to compliance with Title VI of the Civil Rights Act of 1964, and its related statutes and regulations, no person or groups of persons shall be, on the grounds of race, colors, or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any and all programs or activities administered by the Transit Agency, regardless of whether those programs and activities are Federal funds. In addition to Title VI, there are other non-discrimination statues which include sex, age, and disability. These requirements define an over-arching Title VI/Non-discrimination and ADA Program.

The Transit Agency also assures that every effort will be made to prevent discrimination through the impact of its programs, policies, and activities on minority and low-income populations. In addition, the Transit Agency will provide meaningful access to services for persons with limited English Proficiency for language assistance free of charge to the person upon request. 

In the event the Transit Agency distributes federal-aid funds to a subrecipient, the Transit Agency will include Title VI language in all written agreements and will monitor for compliance. 

The Transit Agency's Title VI Coordinator Carol Anderson, Executive Director, 3750 E. Rosser Avenue, Bismarck, ND 58501 at westriver.bisman@midconetwork.com, is responsible for initiating and monitoring Title VI activities, preparing reports and other responsibilities as required by 23 Code of Federal Regulations (CFR) 200 and 49 CFR 21. 

Contact the Project Director at 701-224-1876 or 888-682-5826 to request additional information on our nondiscrimination obligations or to tile a complaint. Persons with limited English proficiency may receive language assistance free of charge upon request.

Special Accommodations

WRT will consider every request for reasonable modification from individuals with disabilities. Language assistance for persons with limited English proficiency (LEP) is available free of charge. To request a reasonable modification or language assistance, contact our office at 701-224-1876, on our website at www.westrivertransit.com, or in writing at 3750 E. Rosser Ave, Bismarck, ND 58501.

Language assist links- naspo@language.link or bmartin@boiance.com 

 

Service Complaints

West River Transit strives to provide professional, courteous service to riders. If a rider feels that the transportation services provided do not meet West River Transit standards, a Service Complaint Form can be filled out and submitted for review. If the complaint is due to a violation of Title VI of the Civil Rights Act of 1964, please refer to the section, West River Transit Title VI and Non-Discrimination Statement, listed on this page. 

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